Privacy Policy for Creative Tool School

Effective Date: October 22, 2025
Last Updated: October 22, 2025

Introduction

Welcome to Creative Tool School (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.creativetoolschool.com/ and purchase our digital products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Make a purchase on our website
• Subscribe to our newsletter or mailing list
• Contact us via email or contact form
• Create an account on our website
• Participate in surveys or promotions

Personal information we collect may include:

• Full name
• Email address
• Billing address
• Payment information (processed securely through third-party payment processors)
• Phone number (if provided)
• IP address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Browser type and version
• Operating system
• Device type
• IP address
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Clickstream data
• Cookies and similar tracking technologies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Deliver personalized content
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions

• Fulfill your orders and deliver digital products
• Process payments securely
• Send order confirmations and receipts
• Provide customer support

To Communicate With You

• Respond to your inquiries and support requests
• Send important updates about your orders
• Provide customer service
• Send newsletters and promotional emails (with your consent)

To Improve Our Services

• Analyze website usage and performance
• Understand customer preferences and behavior
• Develop new products and features
• Improve user experience
• Conduct market research

To Protect Our Business

• Prevent fraud and unauthorized transactions
• Enforce our terms and conditions
• Comply with legal obligations
• Protect our rights and property

To Market Our Products

• Send promotional emails about new products (you can unsubscribe anytime)
• Display personalized advertisements
• Conduct email marketing campaigns

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Payment Processors: Stripe, PayPal, or other payment gateways to process transactions securely
• Email Marketing Services: Mailchimp, ConvertKit, or similar platforms to send newsletters
• Web Hosting Services: To host our website and store data
• Analytics Services: Google Analytics or similar tools to understand website usage
• Customer Support Tools: To provide efficient customer service

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

For Legal Reasons

We may disclose your information if required by law or in response to:

• Legal processes (court orders, subpoenas)
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

If Creative Tool School is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and how it affects your personal information.

Third-Party Links

Our website may contain links to third-party websites, including:

• Canva.com (for template editing)
• Social media platforms
• Partner websites
• Resource links

We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

• Unauthorized access
• Disclosure or alteration
• Destruction or loss
• Cyber attacks and data breaches

Security Measures Include:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication
• Secure data storage

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Retention Periods:

• Transaction records: 7 years (for tax and legal purposes)
• Marketing emails: Until you unsubscribe
• Account information: Until you request deletion
• Website analytics: 26 months (Google Analytics default)

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correction

You can request that we correct any inaccurate or incomplete information.

Right to Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

Right to Object

You can object to the processing of your personal information for marketing purposes.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Withdraw Consent

If we process your information based on consent, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at vinemeka257@gmail.com. We will respond to your request within 30 days.

Email Marketing and Opt-Out

If you subscribe to our newsletter or promotional emails, you can:

• Unsubscribe: Click the “unsubscribe” link in any email
• Update Preferences: Manage your email preferences in your account settings
• Contact Us: Email vinemeka257@gmail.com to opt out

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your purchases (order confirmations, receipts, customer support).

Children’s Privacy

Our website and services are not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

If we discover that we have inadvertently collected information from a child, we will delete it immediately. If you believe we have collected information from a child, please contact us at vinemeka257@gmail.com.

International Data Transfers

If you are accessing our website from outside the country where our servers are located, your information may be transferred across international borders. By using our website, you consent to the transfer of your information to countries that may have different data protection laws.

We take appropriate steps to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

To exercise your CCPA rights, contact us at vinemeka257@gmail.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Legal Basis for Processing:

We process your personal information based on:

• Contract: To fulfill our obligations to you
• Consent: When you provide explicit consent
• Legitimate Interests: To operate and improve our business
• Legal Obligation: To comply with applicable laws

To exercise your GDPR rights, contact us at vinemeka257@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Legal or regulatory requirements
• New features or services

When we make changes, we will:

• Update the “Last Updated” date at the top of this page
• Notify you via email (for significant changes)
• Post a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Creative Tool School
Email: vinemeka257@gmail.com
Website: https://www.creativetoolschool.com/

We will respond to your inquiry within 30 days.

Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

This Privacy Policy is effective as of October 22, 2025.