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Refund Policy
Refund Policy Page
Last Updated: [October 2025]
Our Commitment to Your Satisfaction
We want you to love our digital products and tutorials. If you’re not satisfied, we’re here to help.
Digital Products Refund Policy
30-Day Money-Back Guarantee
We offer refunds on digital products within 30 days of purchase if:
- The product is significantly different from its description
- The product contains technical errors that prevent its use
- You accidentally purchased the wrong item
Refunds Are Not Available If:
- You’ve already downloaded or used the product extensively
- You simply changed your mind after downloading
- You purchased a product that’s compatible with software you don’t own
- You claim lack of skill or time to use the product
How to Request a Refund
- Email creativetoolschool1@outlook.com within 30 days of purchase
- Include your order number and reason for the refund request
- Provide specific details about the issue (if applicable)
- Allow 3-5 business days for review
Free Tutorials and Content
All free tutorials and blog content on Creative Tool School are provided as-is. Since they’re free, refunds do not apply.
Processing Time
Approved refunds are processed within 5-7 business days. The funds will return to your original payment method.
Subscription Services (If Applicable)
If we offer subscription-based services:
- Cancel anytime before your next billing cycle
- No refunds for partial months
- Access continues until the end of your paid period
Product Updates
We regularly update our digital products. If you purchase a product and an update is released, you’ll receive the update for free.
Technical Support
Before requesting a refund, please contact our support team. Many issues can be resolved quickly with troubleshooting assistance.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated date.
Questions?
Contact us at creativetoolschool1@outlook.com with any questions about our refund policy.